Precision Metal Fabrication for a Global Future

Privacy Policy

At **Global Metal Industries/Lotus**, your privacy is of utmost importance to us. This policy details how we collect, use, and protect your personal information.

1. Information We Collect

We collect personal identification data such as your name, email address, contact number, company name, and details related to your inquiries or project requirements when you fill out forms on our website or communicate with us. We also gather non-personal information, such as website usage data, to improve our online services.

2. How We Use Your Information

• To respond to your inquiries, provide quotes, and facilitate discussions regarding our metal fabrication services.
• To process and fulfill your orders, manage projects, and provide customer support.
• To send you updates, relevant offers, and communications about our services, **strictly only when you have given explicit consent** through the dedicated checkbox on our contact forms.
• For internal analytical purposes, to understand market needs, and to enhance our product and service offerings.
• To comply with legal and regulatory obligations.

3. Data Security

We implement a variety of security measures, including physical, electronic, and managerial procedures, to maintain the safety of your personal information. While we strive to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties for their independent marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business (e.g., logistics partners), or serving you, provided those parties agree to keep this information confidential and comply with data protection regulations.

Terms and Conditions

By accessing and using **Global Metal Industries**' website and services, you agree to comply with the following terms and conditions.

1. Service Agreements and Orders

All orders for metal fabrication products and services from Global Metal Industries are subject to our formal acceptance and will be governed by a separate, specific written agreement, quotation, or purchase order. This document will detail the project scope, specifications, pricing, payment terms, delivery schedules, and any other particular conditions applicable to your order. In case of any conflict between these general terms and a specific agreement, the latter shall prevail.

2. User Conduct

You agree to use our website and any associated services solely for lawful purposes. Prohibited activities include, but are not limited to, attempting unauthorized access to our systems, interfering with website functionality, transmitting any malicious code, or engaging in any activity that could harm our reputation or operations.

3. Intellectual Property

All content on this website, including text, graphics, logos, product images, and service descriptions, is the property of Global Metal Industries or its licensors and is protected by intellectual property laws. Unauthorized use, reproduction, or distribution of this content for commercial purposes is strictly prohibited without express written permission.

4. Limitation of Liability

While every effort is made to provide high-quality products and accurate information, Global Metal Industries shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of, or inability to use, this website or the products/services offered, except as expressly provided in a specific service agreement. Our total liability for any claim related to products or services shall not exceed the amount paid by you for those specific products or services.

5. Amendments to Terms

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website or services after such modifications constitutes your acceptance of the revised terms.

6. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our products/services shall be exclusively resolved in the courts located in Mumbai, Maharashtra.