🔩 Global Metal – Comprehensive Privacy Policy

 

Effective Date: [November 21, 2024]

Global Metal (“we,” “us,” or “the Company”) is committed to protecting the privacy and security of the information belonging to our commercial clients, suppliers, partners, and website users. This Privacy Policy details the types of data we collect, how it is processed, protected, and your rights concerning your personal and commercial information in the context of metal manufacturing, trading, and supply.

 

1. Scope and Application

 

This policy applies to all data collected by Global Metal through commercial contracts, purchasing activities, sales transactions, material processing, website use, B2B portals, and communication channels.

 

2. Information Collection and Categories

 

We collect and process various categories of information, primarily related to B2B and industrial metal operations:

Category of Data	Examples of Data Collected	Purpose of Collection
Business Contact Data (PII)	Names, job titles, professional email addresses, phone numbers, and company addresses of client/supplier personnel.	Contract negotiation, sales, procurement, logistics coordination, and billing.
Commercial & Financial Data	Purchase orders (POs), sales records, credit limits, bank account information, credit history, and transaction details.	Financial auditing, payment processing, credit assessment, and regulatory compliance.
Operational & Technical Data	Material specifications, alloy composition, tolerance requirements, quality assurance reports, inventory levels, and production scheduling data.	Manufacturing, material sourcing, quality control, and fulfillment of contracts.
Logistics & Trade Data	Shipping addresses, customs documentation, Incoterms, freight forwarder details, and tracking information.	Supply chain management, export/import compliance, and delivery management.
Technical & Usage Data	IP addresses, browser type, device identifiers, and security logs from our digital portals or website.	Website performance, security monitoring, and troubleshooting.

 

3. Legal Basis for Processing

 

We process your data based on the following legal grounds:

• Contractual Necessity: Processing is essential for the execution of a contract for the sale, purchase, or processing of metal goods or materials.

• Legitimate Interests: Processing is necessary for our legitimate business interests, such as ensuring the security of our facilities, managing supply chain risk, mitigating material volatility, and internal business analysis.

• Consent: We rely on consent for non-essential communications, such as promotional materials, where required by law.

• Legal Obligation: Processing is necessary to comply with legal requirements, including tax laws, trade regulations, and export controls.

 

4. Data Security, Confidentiality, and Trade Secrets

 

• Confidentiality: We treat all non-public commercial data, proprietary metal specifications, and pricing strategies as highly confidential commercial information.

• Technical Measures: We employ robust measures, including access controls, data encryption, and network security protocols to protect data. We segregate client-specific technical data (e.g., custom alloy requirements).

• Physical Security: Our manufacturing and storage facilities are secured with physical access controls to protect sensitive material and processing equipment.

• Employee Access: Access to technical and sensitive commercial data is strictly limited to authorized personnel on a need-to-know basis, and all employees are bound by confidentiality agreements.

 

5. Data Sharing and Disclosure

 

We share your data only when necessary to fulfill our commercial and operational commitments:

• Supply Chain Partners: With logistics providers, shipping companies, customs brokers, and third-party testing labs to facilitate delivery, inspection, and trade compliance.

• Financial Services: With banks, payment processors, and credit agencies for billing, payment, and credit checks.

• Legal and Regulatory Compliance: When required by regulatory bodies, tax authorities, or law enforcement in response to a valid legal process.

• Affiliates: With other entities within the Global Metal group for internal business administration, reporting, and global supply chain coordination.

 

6. Your Rights Regarding Your Data

 

In a business context, your rights primarily relate to the personal information of individuals within the client/supplier organization:

• Right to Access: To request confirmation of whether we process your individual data and obtain a copy.

• Right to Rectification: To correct inaccurate or incomplete individual data (e.g., contact number or title).

• Right to Object to Marketing: To object to the processing of your data for direct marketing purposes.

• Data Retention: We retain data as long as necessary to maintain the business relationship, satisfy legal and accounting requirements, and cover the necessary liability periods associated with the materials supplied.

 

7. 📢 Notification and Communication Consent

 

By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.

If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@globalmetal.shop.